2. Procedures
In this series of lessons, we will discuss general policies and procedures for flight attendants both on the ground and in-flight.
Introduction - Page 1
Crew Ranking - page 2
Crew Hierarchy - Page 3
Training Requirements - Page 4
Training Flow Chart - Page 5
Documents While on Duty - Page 6
Policy Mandated Documents - Page 7
Minimum Crew Complement - Page 8
Alcohol, Medication, Illegal Substances - Page 9
Blood Donation - Page 10
SCUBA Diving - Page 11
Crew Briefings - Page 12
Procedures - Part 1 - Quiz 1.0
Conclusion - Page 13
Introduction - Page 1
Safe Movement of Passengers on the Ramp - Page 2
Safety Briefings - Page 3
Special Needs Passengers - Page 4
Briefing for Special Needs Passengers - Page 5
Briefing for Special Needs Passengers - Page 6
Safety Announcements - Page 7
Ordinance Signs - Page 8
Unruly Passengers - Page 9
Procedures - Part 2 - Quiz 1.0
Conclusion - page 11
Welcome - Boarding Procedures - Page 1
Security Screening - Page 2
Prior to Departure - Page 3
Taxi - Page 4
Cabin Secure - Page 5
Silent Review - Page 6
Cabin Lighting - Page 7
After Takeoff - Page 8
Wireless Equipment - Page 9
Service on the Ground - Page 10
Procedures - Part 3 - Quiz 1.0
Conclusion - Page 12
Sterile Flight Deck - Page 1
Transport Inspectors - Page 2
Observer's Seat - Page 3
Communication and Service - Page 4
Night Flight - Page 5
Descent - Page 6
Duties Upon Landing - Page 7
Door Opening Procedures and Disembarking - Page 8
Incident Reporting - Page 9
Fueling - Page 10
Procedures - Part 4 - Quiz 1.0
Conclusion - Page 12
Incapacitation - Page 1
Incapacitated Pilot - Page 2
Incapacitated Flight Attendant - Page 3
Turbulence - Page 4
Types of Turbulence - Page 5
Procedures - Part 5 - Quiz 1.0
Conclusion - Page 7